At Golden Era Enterprises, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our online platform for booking tour packages across India.
Personal Information: We may collect personal data such as name, contact information, travel preferences, and payment details when users book tour packages through our platform.
Agents and Distributors: In addition to customer information, we collect data from agents and distributors, including business contact details and contractual information.
Service Provision: We use collected data to process bookings, deliver tour packages, and communicate with users regarding bookings, inquiries, or updates related to their travel arrangements.
Improvement of Services: User data helps us improve our platform, customize user experiences, and enhance the quality of our services.
Agents and Distributors: Data shared by agents and distributors is used to manage partnerships, provide support, and facilitate bookings and transactions.
Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering services, analyzing data, or conducting marketing activities. These providers are bound by confidentiality agreements and only use data for specified purposes.
Security Measures: We implement appropriate technical and organizational measures to protect user data from unauthorized access, alteration, disclosure, or destruction.
Data Retention: We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Access and Control: Users have the right to access, update, or delete their personal information stored on our platform. Requests for data access or modifications can be made through our customer support channels.
Consent: By using our platform, users consent to the collection and use of their personal information in accordance with this Privacy Policy.
Policy Updates: We reserve the right to update this Privacy Policy. Users will be notified of any material changes via email or through our platform.
Support: For inquiries, requests, or concerns regarding privacy or data handling, please contact our customer support team at [contact email/phone].